| 12.11.2024 | Deprecated message details API | Message Details API | |
| 04.11.2024 | Cleanup provider enum from actionstep model, removed twilio and mailjet, added ses | Scenarios API | |
| 28.10.2024 | Switch from HTTP 500 to 409 status in createItem API for handling duplicate key values for claim Item Dunning Fee. | Claims API | 28.02.2025 |
| 18.10.2024 | Added workflow list and assignment endpoints, removed deprecatoin flag from scenario assignment | Workflows API, Scenarios API | |
| 01.09.2024 | Deprecate access_token to be used as url parameter in the url .../claims?access_token=abc | all endpoints | 01.10.2024 |
| 29.07.2024 | Made scenario assignment endpoint deprecated and introduced the new workflow assignment endpoint | Workflows API, Scenarios API | |
| 10.07.2024 | Removed documentation related to the deprecated "Invalidate claim payments" endpoint | n.a. | |
| 15.05.2024 | Added option to retrieve all fields in Query API | Claims API | |
| 14.05.2024 | Switched from HTTP 422 to 409 status in createInstallmentPlan API for handling duplicate installment plan creation. | create InstallmentPlan API | 21.05.2024 |
| 10.05.2024 | Added endpoint to manage partial and full item payments outside of cAI | Payments API | |
| 07.05.2024 | Improved documentation for custom fields | Claims API | |
| 14.03.2024 | Improved documentation for Installment Plans API | Installment Plans API | |
| 13.03.2024 | Added transactionId to PAYMENT_COMPLETED webhook payload | Webhooks | |
| 08.03.2024 | Added endpoint to get installment plans of a claim | Installment Plans API | |
| 07.03.2024 | Deprecation of offset pagination for the Query Claims API | Claims API | 31.12.2024 |
| 07.03.2024 | Added bounce errors to MESSAGE_NOT_DELIVERED event payload | Event Webhooks | 01.04.2024 |
| 07.03.2024 | Deprecation of "Invalidate claim payments"-endpoint. Replaced by get all transactions and invalidate a specific transaction. | Payments API | 10.06.2024 |
| 29.02.2024 | Introduced validation of timeZoneId | Claims API | |
| 20.02.2024 | Added endpoint to get all transactions of a claim | Payments API | |
| 20.02.2024 | Added endpoint to invalidate a specific transaction of a claim | Payments API | |
| 14.02.2024 | Added customer data collected report | Data report | |
| 14.02.2024 | Added customer data verified report | Data report | |
| 19.01.2024 | Removed unused endpoint: Get Claim Item by ID | Claims Items API | |
| 19.01.2024 | Added keyset pagination for the Query Claims API | Claims API | |
| 19.01.2024 | Added item custom fields in payment completed webhook | Webhooks | |
| 19.01.2024 | Added support for custom fields in claim items | Claims API | |
| 07.12.2023 | Added data enrichment: Verified contact data | Verified contact data | |
| 06.12.2023 | Removed deprecated field action_step in Advanced Report | Data Report | 12.02.2024 |
| 06.12.2023 | Added CUSTOMER_DATA_VERIFIED to event webhooks | Event Webhooks | |
| 06.12.2023 | Updated CUSTOMER_DATA_COLLECTED payload | Event Webhooks | |
| 06.12.2023 | Removed deprecated collectAI Reach report (digital contact data) | Data Report | 12.02.2024 |
| 03.11.2023 | Updated claim timeZoneId | Claims API | 12.02.2024 |
| 20.04.2023 | Deprecated claim addressCountry | Claims API | |
| 05.04.2023 | Added fee to installment plans | Installment Plans API | |
| 07.02.2023 | Added claim status check for "Start assignment" operation | Scenarios | |
| 07.12.2022 | Added claim countryCode | Data Import | |
| 29.11.2022 | Removed deprecated field actionStep.id from webhook payloads | Webhooks | |
| 18.10.2022 | Introduced new Webhook End of escalation reached | Webhooks | |
| 09.08.2022 | Removed deprecated transactionId payment completed webhook | Webhooks | |
| 09.08.2022 | Removed deprecated paymentProviderTransactionId in claim items confirmation | Payments API | |
| 14.06.2022 | Provided endpoint to invalidate installment plans | Installment Plans API | |
| 14.06.2022 | Provided endpoint to complete installment plans | Installment Plans API | |
| 28.04.2022 | Added outstanding to confirmClaimItemsPayment response | Payments API | |
| 28.04.2022 | Added outstanding to invalidatePayments response | Payments API | |
| 07.04.2022 | Locale format and handling | Claims API | |
| 20.03.2022 | Added option to download email and sms content as a PDF | Claims API | |
| 23.02.2022 | Added getMessageAttachments and getMessageAttachment | Messages API | |
| 25.01.2022 | Added emailCC and emailBCC fields | Claims API | |
| 13.01.2022 | Introduced X-Resume-At header for claim pausing | Claim State API | |
| 06.12.2021 | Document "skip assignment" header | Claims API | |
| 11.11.2021 | Document max attachment size | Attachments API | |
| 25.10.2021 | Added Installment Plans | Installment Plan API | |
| 09.09.2021 | Removed: Landing page link creation | n.a. | |
| 12.07.2021 | Add new Events API | Events API | |
| 29.06.2021 | Changed response for getMessageContent for E-Mail and SMS | Messages API | |
| 10.06.2021 | Introduce new Webhook Message not delivered | Webhooks | |
| 05.03.2021 | Introduced X-Return-Claim-Details header | Claims API | |
| 02.09.2020 | Extend claim items with grouping options | Claim Items API | |
| 31.08.2020 | Add Attachments API | Attachments API | |
| 12.08.2020 | Add addressDetails, outstanding and total to claim schema | Claims API | |
| 07.08.2020 | Provide new endpoint to manage offline payments | Payments API | |