In the world of digital communication, understanding why an email or SMS fails to reach its intended recipient is crucial. The bounce reason, indicating the cause behind the non-delivery, serves as a diagnostic tool, unravelling potential issues such as invalid addresses, server problems, or content-related concerns. By delving into these bounce reasons, you can enhance your delivery rates, maintain a healthy email sender reputation, and ensure that your messages reach the right inbox, fostering effective communication.
Our latest feature development addresses these concerns:
Whenever an email, SMS bounces, i.e. a message could not be successfully delivered to your customers mailbox, mobile devices, we provide you with the reason for this. The failures could be occuring:
- on the recipients side; from the corresponding email or mobile provider.
- during the message preparation; in our own system.
In either case, we enrich the MESSAGE_NOT_DELIVERED
with error codes to help you understand what went wrong.